Garvee Clothing Private Limited, operating under the brand name The White Tees (“The White Tees”, “we”, “us” or “our”), respects your privacy and is committed to handling your personal information responsibly and transparently.

This Privacy Policy explains what personal information we collect when you visit [www.thewhitetees.com], place an order, create an account, contact Customer Care or otherwise interact with us; why we use that information; when we share it; and the choices and rights available to you.

This Policy is intended to operate in accordance with applicable Indian privacy and data-protection laws, including the Information Technology Act, 2000 and applicable rules thereunder, and the Digital Personal Data Protection Act, 2023 and Digital Personal Data Protection Rules, 2025, to the extent applicable and as their provisions come into force.

1. Who Is Responsible for Your Personal Data?

For the purposes of this Privacy Policy, the entity responsible for determining how and why your personal information is processed is:

Garvee Clothing Private Limited
Brand: The White Tees

2. Information We May Collect

Depending on how you interact with us, we may collect the following categories of information.

Contact & Identification Information

This may include:

Name
Email address
Mobile number
Shipping address
Billing address
Order & Transaction Information

This may include:

Products ordered
Size and colour selected
Order value
Order status
Returns and exchanges
Refund information
Transaction/reference numbers
Payment status
Payment Information

Payments are processed through authorised third-party payment service providers.

We do not intentionally store your complete payment-card number, CVV or UPI PIN on our systems.

Our payment partners may independently collect and process information required to complete your payment in accordance with their own privacy and security practices.

Account Information

If customer accounts are available on our website, we may process information associated with your account, including order history, saved addresses and account preferences.

Customer Support Information

If you contact us through email, telephone, WhatsApp, social media or another support channel, we may retain:

Your correspondence with us
Information concerning your order
Photographs provided for return or damage claims
Feedback and complaints
Other information you voluntarily provide
Device & Website Usage Information

When you visit our website, certain information may be collected automatically, including:

IP address
Browser and device type
Operating system
Pages viewed
Referral source
Approximate location derived from IP address
Website interactions
Date and time of visits
Cookie and similar technology identifiers

The exact information collected depends on the technologies and service providers used on our website.

3. How We Use Your Information

We may process your personal information for purposes including:

Fulfilling Your Order

To:

Confirm and process orders
Process payments
Package and dispatch products
Arrange shipment and delivery
Send order and delivery notifications
Manage returns, exchanges and refunds
Customer Support

To:

Respond to enquiries
Resolve delivery issues
Handle complaints
Process return/exchange requests
Provide after-sales assistance
Fraud Prevention & Security

We may use appropriate information to:

Detect suspicious transactions
Prevent fraudulent orders
Protect customer accounts
Prevent misuse of our website
Maintain website and system security
Website Improvement & Analytics

We may analyse website activity to understand how customers use our website, improve performance, identify technical problems and improve the shopping experience.

Legal & Business Administration

We may process or retain certain information to:

Maintain financial and transaction records
Comply with tax and accounting requirements
Respond to lawful requests
Establish, exercise or defend legal claims
Enforce our website terms and policies
Marketing Communications

Where permitted and where any required consent has been obtained, we may send information about:

New product launches
Special offers
Restocks
Promotions
Brand updates

You may withdraw your marketing preference at any time through an unsubscribe facility or by contacting us.

Transactional communications relating to an existing order are different from promotional marketing communications and may continue where necessary to fulfil or support your order.

4. When We Share Personal Information

We do not sell or rent your personal information.

We may share only the information reasonably required with third parties that help us operate our business.

Logistics & Courier Providers

We may provide your name, delivery address, mobile number and relevant order information to courier and logistics providers so that your order can be delivered.

Payment Service Providers

Payment providers may process information required to authorise and complete your transaction.

Ecommerce, Hosting & Technology Providers

Service providers that host or operate portions of our website, order-management systems, databases or cloud infrastructure may process certain information on our behalf.

Communication Providers

We may use service providers for:

Email
SMS
WhatsApp
OTPs
Customer-support communications
Order notifications
Analytics & Advertising Providers

Where enabled and permitted, we may use analytics or advertising technologies to understand website usage, measure advertising performance and improve our campaigns.

Examples could include services such as Google Analytics or Meta technologies only if those services are actually implemented on our website.

Professional Advisers

Information may be shared where reasonably necessary with accountants, auditors, lawyers, insurers or other professional advisers.

Government & Legal Authorities

We may disclose information if required to do so under applicable law, regulation, court order, government request or lawful investigation.

Business Reorganisation

If Garvee Clothing Private Limited undergoes a merger, acquisition, restructuring, investment, sale of assets or similar business transaction, relevant information may be transferred as part of that transaction, subject to applicable law.

5. Cookies & Similar Technologies

Our website may use cookies and similar technologies.

Essential Cookies

These may be required to:

Keep products in your shopping cart
Maintain login sessions
Enable checkout
Provide security
Remember essential website settings

These technologies may be necessary for the website to operate correctly.

Analytics Cookies

Where used, analytics technologies help us understand website traffic, visitor behaviour and website performance.

Advertising & Marketing Cookies

Where used and permitted, advertising technologies may help us measure campaigns or show more relevant advertisements.

Where required, customers will be given an appropriate opportunity to manage non-essential cookie preferences.

You may also control certain cookies through your browser settings.

6. Marketing Preferences

Signing up for marketing is optional.

You may unsubscribe from promotional emails by using the unsubscribe link provided in our emails.

You may also request that we stop promotional SMS or WhatsApp communications using the methods provided in the relevant communication or by contacting Customer Care.

Withdrawing permission for promotional marketing does not prevent us from sending communications necessary to process or support an order you have placed.

7. How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, or where retention is required or permitted by applicable law.

Different types of information may be retained for different periods depending on:

Order fulfilment
Returns and warranties
Tax and accounting requirements
Fraud prevention
Dispute resolution
Legal and regulatory obligations

When personal information is no longer reasonably required, we will take appropriate steps to delete, anonymise or otherwise securely dispose of it, subject to applicable legal requirements.

This is an important addition. The DPDP framework specifically addresses erasure when the purpose is no longer served or consent is withdrawn, subject to legal-retention requirements.

8. Security of Your Information

We take reasonable technical and organisational measures designed to protect personal information against:

Unauthorised access
Unlawful use
Accidental loss
Unauthorised disclosure
Alteration
Destruction

Access to personal information should be limited to employees, contractors and service providers who reasonably require it to perform their functions.

However, no internet-based website, transmission or electronic storage system can be guaranteed to be completely secure.

Where required under applicable law, we will take appropriate steps in response to a personal-data breach, including notifications to relevant authorities or affected individuals where applicable.

Security safeguards and breach handling form part of the obligations contemplated by the DPDP framework.

9. Your Privacy Rights & Choices

Subject to applicable law, you may contact us to request actions concerning your personal information, including:

Accessing information about how your personal data is being processed
Correcting inaccurate information
Completing incomplete information
Updating information
Requesting erasure where applicable
Withdrawing consent where processing is based on consent
Changing marketing preferences
Raising a grievance concerning our handling of your personal information

Certain information may need to be retained even after a deletion request where retention is necessary to comply with applicable law, resolve disputes or meet legitimate legal requirements.

The DPDP Act provides for correction, updating and erasure rights, as well as grievance redressal, once the relevant provisions apply.

Requests may be submitted to:

Email: thewhitetees12@gmail.com

We may take reasonable steps to verify that the request is being made by the person to whom the information relates.

10. Children

Our website is not intended for children to independently provide personal information or enter into purchases where they are not legally able to do so.

If you are under 18 years of age, you should use our website and place an order only with the involvement of a parent or lawful guardian where required.

We do not intend to knowingly use children’s personal information for targeted advertising or behavioral monitoring in circumstances prohibited by applicable law.

The DPDP Act defines a child as a person under 18 and provides special requirements around children’s personal data.

11. International Processing of Information

Some technology, cloud, analytics, communication or payment providers we use may process or store information outside India.

Where personal information is transferred or processed outside India, we will take reasonable steps to ensure that such processing is carried out in accordance with applicable Indian law and any applicable restrictions on international data transfers.

12. Third-Party Websites

Our website may contain links to websites or services operated by other organisations.

We are not responsible for the privacy practices of third-party websites that we do not control.

We recommend reviewing the relevant third party’s privacy policy before providing information to them.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in:

Our business practices
Website functionality
Service providers
Technology
Applicable laws or regulations

The latest version will be published on this page with the Last Updated date shown above.

Where a material change requires additional notice or consent under applicable law, we will take appropriate steps to provide it.

14. Privacy Contact

Questions, privacy requests or complaints concerning this Privacy Policy may be directed to:

Entity: Garvee Clothing Private Limited
Brand: The White Tees
Email: thewhitetees12@gmail.com
Telephone: +91 92740 26847
Support Hours: Monday to Friday ( 10 AM to 6 PM )

We will review and respond to privacy-related grievances in accordance with applicable law.